To cancell your current services, please do the following:
- Login to the Client Area.
- Click on Services > My Services.
- Find the service or product you wish to cancel and click on Management Actions > Request Cancellation.
- Describe the reason behind your cancellation request. Select the desired cancellation schedule and submit your request.
With this option your service will be teminated emmidiatley otherwhise you can choose the "terminate at the end of your term" your service will be terminated when your billing period expires
First please check out our TOS to see if you are eligible for a refund. Open a ticket to in the Client Area to request it, You will recieve a response within 1 hour.